Photo Inspection of Goods

Photo inspection from ZENI provides clear, high-quality images of your parcels received in Europe. You see exactly what arrived at the warehouse before any consolidation or repacking: outer box condition, labels, and - if requested - contents. This helps you confirm model, color, size, and detect visible damage early.

How it works

Once your parcel reaches our warehouse in Europe, you can request a photo report in your account. Our team photographs the outer packaging (all sides, shipping label) and, if you choose extended inspection, carefully opens the box to capture the item, accessories, serial/UPC codes, and any factory seals. Photos are uploaded to your account with timestamps and comments.

Benefits of photo inspection

• Transparency: verify that the correct item and options were delivered.
• Damage control: detect dents, tears, or leaks before international shipping.
• Fraud prevention: confirm seller fulfillment with label and SKU photos.
• Decision making: choose to return, repack, or consolidate based on evidence.
• Proof: downloadable images with timestamps for claims or support.

Why it’s convenient

You get visual confirmation before spending on international delivery from Europe. With documented photos, you can quickly resolve store issues, request repacking, or proceed with consolidation - saving time, money, and stress.