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Customs Support
ZENI provides professional customs support for international shipments from Europe. Our service helps you prepare all necessary documents, calculate duties and taxes, and avoid delays or unexpected charges when your parcels cross borders.
How it works
When you create a shipment in your account, our system automatically generates a customs declaration based on the items and values you provide. Our team reviews the data, ensures compliance with regulations, and advises you if additional documents are needed. We also help explain duties, VAT/GST, or restrictions so that your package moves smoothly through customs in the destination country.
Benefits of customs support
- Accuracy: documents are prepared correctly to match customs requirements.
- Time savings: avoid delays caused by missing or incorrect paperwork.
- Transparency: know in advance what duties and taxes may apply.
- Support: guidance from our team if customs authorities request clarifications.
- Compliance: shipments meet regulations for both European origins and international destinations.
Why it’s convenient
With customs support, shipping from Europe becomes simple and stress-free. You don’t have to worry about filling out complex forms or misdeclaring values. ZENI ensures that your parcels move quickly through customs, saving you both time and money.
FAQ
Typically an invoice and a customs declaration are required. Our system generates them automatically based on your inputs.
Yes, we provide estimates for duties and taxes based on destination country rules, so you know costs upfront.
Our team will assist you by providing additional documents, clarifications, or direct communication with the carrier/customs if necessary.
No, most forms are generated automatically in your account. You just confirm details before shipping.
We’ll advise you if your items fall under restrictions (like batteries, liquids, or cosmetics). In some cases, extra documentation or special carriers may be required.